How to Buy
If Unavailable to Buy Online
If the product is not available to buy online please contact us as we manufacture these specific products to meet your exact water requirements.
Payments on this website are made securely using either PayPal or World Pay. You can pay either with your PayPal account funds using your login, OR with World Pay by using a valid debit or credit card. Should you wish to place your order offline, or for any help please contact us. For our full website transaction terms and conditions please click here.
Placing your order
1. To place an order you must first add item(s) into your shopping cart. To shop on this site you must have cookies enabled in your browser.
2. To add an item to the shopping cart click the add to basket button near the top right hand side of the relevant product detail page.
3. You will then see your item in the Your Shopping Cart page. From this page you can view basket and update the cart, continue shopping, or proceed to checkout.
Paying for your item(s) and check out
1. Once you have selected and checked the item(s) required in your shopping cart, click the checkout button.
2. If you have purchased via our website before, please enter your email address and password in the relevant box then click continue to login. You can check your details on the confirmation screen that follows, or checkout to proceed to payment.
3. If this is the first time you have bought Silverline products via our website, please provide your address and other contact details. Please fill all boxes marked with a * and tick the box at the bottom to confirm you have read and accepted our terms and conditions. Then click continue.
4. You will then be given the available delivery options. Please click which method you would like. Then click proceed to billing. You will then see the billing details, please check all details are correct. At this point you can click to create an account or go straight to proceed to payment
5. You will then see the confirmation page. Please check all details are correct ( if not click edit these details in green at the bottom page). To proceed to payment please click either the World Pay or PayPal button at the bottom of the page. World pay allows you to use a debit or credit card directly, Paypal requires you to have an account with them.
6. If you are paying by World pay (credit/debit card) you will be taken to their secure payment page, please follow the directed instructions on screen to pay by card..
7. If you have a PayPal account and wish to pay using this method please log in as directed on the right hand side of the screen and follow instructions.
NB: If paying from your account please ensure sufficient funds are available otherwise your order may be delayed.
8. Once payment is completed, Silverline will receive confirmation of your order and fulfill as soon as possible during working hours. Please check our terms and conditions for delivery and other information. You will also receive a confirmation email for your order to the email address you supplied.